A small team reads every note. We reply in writing so nothing gets lost.
Sunday Letters support
Write us like you would write family.
Product questions, stock alerts, shipping, returns, and orders. We keep support in writing so your request and our reply stay easy to follow.
Orders leave from owned inventory we check ourselves, not a distant warehouse.
Shipping, returns, sizing, and gift questions get plain answers you can trust.
Reach us
Choose the path that feels easiest.
For an order question, include your order number. For a damaged or incorrect item, include clear photographs of the item and packaging. Please do not send payment-card numbers or other sensitive information.
Email
[email protected]
Best for order details, photos, and anything you want in writing.
Phone
(305) 707-4780
Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time.
Studio
611 86th Street, Miami Beach, FL 33141
Small-batch jewelry checked and packed in Florida, not dropshipped.
Message the team
Send us a message
Tell us what you need. Our reply will come to the email address you provide, usually within one business day during support hours.
Before you write
These pages often hold the answer already.
If you still need us after looking, we will be glad you reached out: that is what support is for.
Track an order
Look up status with your order number and billing email.
Track orderRead the FAQ
Materials, shipping, returns, and gift guidance in one place.
Browse FAQJewelry care
Gentle routines that protect shine, plating, stones, and clasps.
Open care guide
The heart behind the reply
We built this store for moments that matter, and we treat your message the same way.
Whether you are choosing a gift, checking an order, or caring for a piece already worn close to the heart, we want the next step to feel clear, kind, and human.
Start your message